Jira Integration
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Integrate Akto with Jira to streamline your API security workflow by creating tickets for vulnerabilities directly from Akto.
Go to Settings > Integrations.
Find and click "Configure" next to Jira.
Base URL: Your Jira instance URL (e.g., https://yourcompany.atlassian.net).
Email: Your Jira account email.
API Token: Your Jira API token (generate in Jira).
You can configure one or multiple Jira projects. For each project:
Project Key: Enter your Jira project key (e.g., KAN, DP).
Enable Bi-Directional Integration (Optional):
Tick the checkbox to sync status both ways: when Akto updates a vulnerability’s status, Jira is updated; and vice versa.
Map statuses: Define how Jira statuses map to Akto statuses:
Akto Status: Open → Jira Status: Select corresponding status.
Akto Status: Fixed → Jira Status: Select corresponding status.
Akto Status: Ignored → Jira Status: Select corresponding status.
💡 You can add up to 10 projects per integration.
Click "Save" to finalize.
Once enabled for a project, Akto will start syncing statuses every 1 hour.
Any status change that occurs in Jira during that hour will be detected in the next sync cycle and updated in Akto according to your configured mapping.
Existing issues will retain their current status in Akto unless they are updated in Jira.
As soon as a status change is detected in Jira (for linked tickets), Akto will sync the new status to match the mapping you configured.
When disabled, Akto will stop syncing status updates from Jira for that project.
Existing issues in Akto will remain unchanged and retain their last synced status at the time of disabling.
Manual status updates in Akto will no longer reflect back in Jira, and vice versa.
✅ If Bi-Directional Integration is turned ON again, Akto will resume syncing all issue statuses that changed after the last successful sync (before turning OFF), ensuring no updates are missed.
⚠️ Mandatory fields set in Jira are not currently supported in this integration. Ensure that all required fields are included and properly configured in Jira to ensure smooth ticket creation.
You can configure different bi-directional settings per project to tailor the sync behavior to each project’s needs.
✅ Instantly create Jira tickets for API vulnerabilities.
✅ Manage multiple Jira projects from a single integration.
✅ Enable bi-directional sync to ensure full alignment between Akto and Jira.
✅ Maintain a centralized view of security issues.
✅ Enhance collaboration between security and development teams.
There are multiple ways to request support from Akto. We are 24X7 available on the following:
In-app intercom support. Message us with your query on intercom in Akto dashboard and someone will reply.
Contact help@akto.io for email support.
Join our for community support.
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